Privacy Policy

Information about the data used to handle contact, accounts and license purchases.

This English translation is provided for convenience. If it differs from the Polish version, the Polish version prevails.

Contacting the controller

The controller of the data provided on this website is Contextadmin, ul. Elbląska 30, 10-267 Olsztyn, Poland, VAT ID: PL7393219910. Send questions about your data to contact@contextadmin.com.

Purposes and retention periods

DataPurposeLegal basisRetention period
Name, email address, company and message from the formHandling your inquiry and correspondenceLegitimate interest24 months from the last correspondence
Email address, billing details and tax ID (NIP)Completing the purchase and issuing the invoicePerformance of a contract and legal obligationThe period required by tax law
Username, email address and published postsProviding the account and forum contentLegitimate interestUntil the account is deleted
Email address, page language, date and text of consent, hashed IP addressSending the newsletterConsentUntil consent is withdrawn. Unconfirmed sign-ups 30 days
IP address and server logsProtecting the website and diagnosing problemsLegitimate interest30 days

Data recipients

Payments and invoices are handled by Stripe Payments Europe. We have no access to card data and do not store it on the website. The addresses of newsletter subscribers are stored by Twilio SendGrid (details in the “Newsletter” section). The website’s hosting provider also processes the data needed to run the site.

We do not sell data or share it with other parties for marketing purposes.

Newsletter

You subscribe to the newsletter with the form on the website: you enter your email address and tick the consent box. You confirm the subscription with the link in the message we send you. Without confirmation we will not send you anything else, and we delete unconfirmed sign-ups after 30 days.

The newsletter covers new ContextAdmin versions, guides, and meetups, webinars and training. You can withdraw your consent at any time with the unsubscribe link included in every message or by writing to contact@contextadmin.com. Withdrawing consent does not affect the lawfulness of mailings sent before.

The address list and mailings are handled on our behalf by Twilio SendGrid (Twilio Inc., USA). Data may be transferred to the United States. Twilio participates in the EU-U.S. Data Privacy Framework. When you subscribe we also keep a record of your consent (address, date, text of consent and hashed IP address) so that we can demonstrate that consent was given. After you unsubscribe we keep it until the limitation period for claims expires.

Data from the panel on your server

Running this website is separate from the operation of the installed software. When it renews the lease, the ContextAdmin license mechanism sends us the license ID and the machine fingerprint. It does not send project contents, databases, conversations with agents or usage statistics.

Cookies

The website uses cookies needed to keep client account and forum sessions and to protect forms. It does not use cookies to track users or for advertising profiling.

Your rights regarding your data

You can access your data and request its rectification, erasure, restriction of processing or transfer. You also have the right to object to processing based on legitimate interest and the right to lodge a complaint with the President of the Polish Personal Data Protection Office (UODO).